Refund and Returns Policy

 Refund & Return Policy

Last Updated:08/09/2025

At 19 Reasons to Eat Right, we want you to be completely satisfied with your purchase. We take care to deliver safe, high-quality food products, but if there’s an issue with your order, we’re here to help.

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1. Eligibility for Returns

We accept return requests only if:

* The product is damaged or defective at the time of delivery.
* You received a wrong item that does not match your order.
* The product is expired when delivered.

⚠️ Important: Due to the perishable nature of food, products once **opened, consumed, or used are not eligible** for return.

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2. Timeframe for Return Request

* You must raise a return request within 24 hours of delivery.
* After this period, we will not be able to accept any return claims.

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 3. How to Request a Return

To initiate a return, please contact us at:
📩 info@19reasonstoeatright.in | 📞 +91 99809 00548

When contacting us, kindly provide:

* Your order number
* A brief description of the issue
* Clear photos/videos of the product and packaging

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4. Refund Policy

Once your return is approved:

* You can choose between a replacement or a full refund.
* Refunds will be processed to your original payment method within 7–10 working days.

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 5. Order Cancellations

* Orders can be cancelled before dispatch only.
* Once shipped, orders cannot be cancelled.
* If cancellation is successful, a full refund will be issued within 7 working days.

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6. Non-Returnable Items

* Opened, consumed, or tampered food items.
* Items returned without original packaging or proof of purchase.
* Products purchased under special discounts, clearance, or promotional offers (unless defective).

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 7. Return Shipping

* If the return is due to our mistake (wrong/damaged/expired product), we will cover the return shipping cost.
* In all other cases, the customer may need to bear the return shipping charges.

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8. Contact Us

For any refund or return-related concerns, reach out to us:
📩 info@19reasonstoeatright.in
📞 +91 99809 00548
📍 Off Bannerghata Road, Bangalore-560076

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